Kevin Wil Fitzpatrick
Treaneree
Slieverue
Co Kilkenny
087 747 3025
Email: kfitzpatrick@cv.sw.ie
Website: cv.sw.ie
https://www.linkedin.com/in/kevinwilfitzpatrick
https://github.com/kevinkoda
AREAS OF EXPERIENCE
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Computer Skills - Design Graphic and Media |
Other Skills |
Computer Skills – Programming Languages |
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Abode Photoshop Abode Illustrator Abode InDesign Abode Dreamweaver Abode After-Effects Abode Premier Pro Autodesk 3D Max Autodesk Maya InDesign 3D Unity 3D |
Microsoft Word Microsoft Excel Microsoft Power Point Oracle SQL Change Management Data Analytics Software Validation Database Modelling |
Html 4 & 5 CSS JavaScript Java PHP Action-Script IOS / APP DEVELOPMENT |
EDUCATION
2014 – 2015 H Degree in Business System Analysis: Waterford Institute of Technology
2010 - 2014 BSc Multimedia: Waterford Institute of Technology, Cork Road, Waterford
2009 - 2010 ECDL & ECDL Advanced: FÁS Training Centre, Cork Road, Waterford
1988 City & Guilds Office Skills: Mooncoin VEC, Mooncoin, Co Kilkenny
1987 Leaving Certificate: Mooncoin Vocational School, Mooncoin, Co Kilkenny
EMPLOYMENT HISTORY
October 2015 – Present HSE / CPL Lacken, Dublin Road, Kilkenny.
Service Desk Technical Support Specialist
Providing first-level support to for their IT needs, in a friendly, customer oriented manner.
Understanding our callers’ technical needs and troubleshooting their issues in a clear, concise manner - resolving where possible and reassigning to 2nd level support teams where necessary.
Logging, tracking, prioritising and ownership of all contacts received to the helpline, ensuring accuracy on all information captured.
Participate in testing of new services and provide feedback to the support team from the customer with an aim to enhance customer experience.
Identify, recommend and implement process improvements or effective innovations that help improve the support we provide our customers.
Maintaining a positive and professional demeanor and portraying the company in a positive light.
May 2015 – September 2015 Kodacall Arclabs Carriganore Waterford
Intern-ship with “kodacall” working on, Mobile applications for a video chat using WebRTC.
Designed and created the Android Application for video, text and chat software.
Coordinate with TSSG team to get Turn server up and running to access software
June 2012 – December 2012 xsynergy Ltd 49 Fisherman Warf Dublin 4
Intern-ship with “xsynergy” working on web development, Mobile applications and Database systems. (www.xsynergy.com)
Designed and created the company website use software called “bootstrap”.
Collaborated in the team for the creation and development of a new Database for “FBD insurance”
Initiated the design of mobile application interfaces for a number of different organizations
Liaised with “An Garda Siochana” in the Java coding of a mobile application.
1999 – Present Self-employed, Kilkenny and Waterford Environs
Electrician (Commercial and Domestic)
Working part time as an Electrician during the college term and full time in the summer holidays.
I worked on large scale furniture stores which also includes a service contract for “Oakdale Furniture”
Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures
Diagnose malfunctioning systems, apparatus, and components to locate the cause of a breakdown and correct the problem.
Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes.
Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters, voltmeters, and oscilloscopes, to ensure compatibility and safety of system.
1999 - 2009 Mc Labor Services, Arlington Road, Needham, Massachusetts
Installation Electrician
Installation and wiring of large scale office and retail developments e.g. Harvard University, M.I.T., Genzyme, Walmart, Stop and Shop, Jordan’s Gillette and Mitre Centre.
Manager of a team of contractors including scheduling and performance management.
Liaise with chief architects, surveyors and the Massachusetts Electrical Board
Setting up installation of LAN / WAN topologies including wireless office and telecom systems LAN
Installation of High Def Television and DVD’s, surround sound systems and office sound systems
Wiring of large scale factories (Necco Chocolate Factory)
1996 – 1999 Shalhomes Construction Company, Oranmore, Galway
Construction Foreman
Smooth running of site
Ordering Stock
Working with Contractors
Management of Labourers
1989 – 1996 Kelly Temp Agency, Chiswick, West London
Working with computer software (windows, apple, word, excel etc).
Accounts and Maths abilities
Typing, shorthand and dictation
Working for companies like I. B.M., Mitre communications and Island Records
INTERESTS
I have recently joined an open source development project for coding in Java for a device called “NOD”. It is a wearable gesturing device that is worn like a ring. I am also part of a voluntary team helping with the designing of a building in 3D using AutoCAD 3D Max and I manage the Email account for the group using 1and1.co.uk. In my spare time I like to paint using watercolours.
REFERENCES
Michael Brennan, Owner ‘ShalHomes, Ornmore, Galway. (LinkedIn Reference)
Brendan O’ Farrel, Supervisor, KodaCall, TSSG, Waterford. Phone 086 8143848
Geraldine Kilkenny Supervisor HSE IT Department, Kilkenny. Phone 087 7412033 or 056 7784218
